FAQs
Production location differs based on chosen clothing item, but most of our clothes are produced in Spain and Latvia.
Creating and selling a custom clothing item comes at no cost to you. You determine the price, which also sets your earnings, and we only charge a small fee. This fee is taken out of the sale price once the item sells, so there are no upfront costs involved.
You can sell popular clothing items like T-shirts, sweaters, hoodies, and more. We’re also planning to add even more options in the future.
Shipping and fulfillment is fully handled by Akiya. You just have to design, sell and earn.
The most popular designs are featured on the front page in the “Most Popular” section, alongside the latest additions in the “Newest Creations” section. This ensures that customers see your designs right when they visit the site. In the future, we plan to introduce a system to support our designers with marketing as well.
We will take down any content that shows explicit material, or content that shows, encourages, or celebrates illegal or harmful actions, terrorism, and/or individuals, groups, or organizations that support any of these activities. You are also required to adhere to the legal regulations in your area and the regions where you’re delivering orders. It is your duty to be aware of what is legally permissible and prohibited when creating content for your store.
You will be provided with analytics connected to your profile. You will be able to see the number of sales, revenue, what kind of articles that you have sold and more.
There are no restrictions, however additional taxes paid by the designer may be applied when shipping internationally.
From the moment an order is made, it should take a maximum of 2 weeks for the customer to have the item delivered to their door. This delivery estimate can change if items are out of stock.
From the moment the item arrives at your door, you have 14 days to return the item free of charge without providing a specific reason. Returns after more than 14 days require that there is some type of malfunction with the item in question or that the item was damaged before arriving.
PNG and JPG work fine, you will see the DPI inside the design maker which tells you how good the print quality is going to be based on your print file. To increase the print quality, try making the print smaller, bigger or change the file format.
Since embroidery is more complicated than normal DTG printing and requires more detail, it may require you to change some of the colors of your print. This usually happens when you want to embroid images that contain gradients and several different colors.
– Established company logos such as Nike or Adidas.
– Images that are associated and/or owned by other companies
– Images that are legally owned by someone other than you(unless they give you permission).
– Designs created by other users on Akiya.
You can cancel an order as long as the printing process hasn’t started. This time window usually spans a couple of hours.