Please read the private policy of Akiya carefully before using our services
Intro
This Privacy Policy(“Privacy Policy”) covers the different personal information that we(“Akiya”, “Us”) collect from you(“The User”). This policy describes the way in which we use and share the collected personal information. By using the services provided by Us and this website, you agree to the policies stated throughout this Privacy Policy.
Information provided by The User
We collect all information that you willingly provide to us by filling in your personal information when registering an account, filling in your shipping information and further information when you order an item. The details you provide to us may encompass your full name, mailing address, email address, contact number, financial data, credit card details, and personal description.
Information not directly provided by The User
Whenever you engage with our website, our server logs may automatically capture and store information from your web browser or device. This information could encompass your IP address, device identification, data related to “cookies,” the specific browser or device you use to access our site, and the particular page or feature you have requested. The data we gather enables us to understand the frequency with which users utilize specific aspects of the website. We leverage this insight to enhance the website’s functionality and usefulness for as many users as possible. It’s important to note that we do not monitor your online activities after you’ve left our website.
‘Cookies’ and Cookie information
“Cookies” are markers that we transmit to your browser or device, enabling us to identify your browser or device and inform us about the timing and frequency of page and feature visits on our website. You may have the option to adjust your browser or device settings to block or restrict cookie acceptance, but please be aware that doing so could limit your access to certain features on our site.
Information shared to supplier
By ordering products from our website, you agree that information required for shipping and further information that could be of use(for example analytics and statistics), is shared with the supplier of the items sold on our website.
How your information is used
The Order Information we gather is primarily utilized to complete orders made through the website, which includes handling payment details, coordinating shipping, and furnishing you with invoices and/or order confirmations. We might also use collected information to communicate with you, prevent fraud and provide advertising.
Further usage of your information
– We use the Order Information we collect for a range of purposes, primarily to ensure the smooth processing and fulfillment of orders placed through our website. This encompasses tasks such as processing payments, arranging shipping, and providing invoices and order confirmations. In addition to these essential functions, we also utilize this Order Information for various other purposes.
– We employ it for communicating with you and for screening orders to identify potential risks or fraudulent activities. Additionally, we use this information to tailor information and advertising about our products and websites, aligning them with your preferences. Moreover, the Order Information plays a critical role in the operation and maintenance of the website. This includes troubleshooting issues and rigorously testing our security systems to ensure the safety of your online experience.
– Furthermore, we use the Order Information to provide you with the full spectrum of the website’s features, functions, and benefits, enhancing your overall user experience. This encompasses the efficient processing of orders and subscriptions, which includes charging your credit card as necessary. It also aids in facilitating communication with sellers based on your chosen communication settings.
– Our commitment to continual improvement is evident in how we leverage this data to enhance and develop the website. This involves the creation of new features, the refinement of the user experience, and the optimization of technical performance. Your contact information is also used to keep you informed through relevant notices pertaining to your website usage.
– In certain instances, with your explicit permission or based on a legitimate business interest established through a balancing test that safeguards your rights, we may use your contact information, such as your email address, to send you promotional and marketing emails. It’s important to note that you have the option to opt out of receiving these emails at any time. However, it’s worth considering that doing so may limit your access to the website’s full range of benefits. Instructions for opting out can be easily located at the bottom of any promotional materials or by reaching out to us via the contact information provided in the “Contacting Us” section.
– Lastly, our goal is to personalize your website experience by remembering your information, thereby eliminating the need to enter it each time you visit the site. This not only streamlines your interaction with the website but also enhances your overall user experience.
Who we share you information with
We enlist the services of third-party companies and individuals to carry out tasks on our behalf, necessitating the sharing of your information with them in order to deliver products or services to you. For instance, we might engage a payment processing platform to execute charges on your card. Unless we explicitly inform you otherwise, these agents are not authorized to utilize the Personal Information we share with them for purposes beyond what is essential to aid us in our operations.
In the event of our acquisition, business closure, bankruptcy, or any change of control, Personal Information may be among the assets transferred to or acquired by a third party.
We may need to reveal personal information in compliance with lawful requests from public authorities, which may include meeting national security or law enforcement obligations.We retain the authority to access, review, safeguard, and divulge any information that we deem essential for adhering to the law or court directives. This includes enforcing our Terms and other agreements, as well as safeguarding the rights, assets, or well-being of Akiya, our staff, our users, or any other individuals.
We might transform your Personal Information into an anonymous format, ensuring that your individual identity remains concealed, and then share this data with our partners. Furthermore, we may furnish summarized usage information to our partners. They can use this information to gain insights into the frequency and methods by which individuals utilize our websites, with the goal of enhancing your online experience. It’s important to note that we never divulge aggregated data to any third party in a manner that could personally identify you as an individual.
We will keep personal information for as long as it serves valid business objectives and is essential for fulfilling the original purposes for which it was collected. This includes meeting legal, accounting, tax, fulfillment, or reporting obligations. When determining the suitable retention period for personal information, we take into account factors such as the volume, type, and sensitivity of the personal data, the potential risks associated with unauthorized use or disclosure, the specific purposes for processing the data, and whether these goals can be achieved through alternative means, while also adhering to relevant legal requirements.
Actions you can take regarding your personal information
– Deleting your account. Delete your account by mailing contact@akiya.se and your account will be deleted together will all information connected to it.
– Ask us to stop marketing to you. You have the right to end marketing towards you personally such as Emails sent to you from us.
– Correct mistakes in your account information. Contact us at the same Email-adress provided above to correct any information that might be wrong.
– Contact us to stop processing any information that isn’t necessary for your usage of our services.
Where your information is stored
Your information is stored by us primarily where our business is operating from, namely Gothenburg, Sweden. Your information might also be stored by third-parties primarily in Europe.
Ensuring the protection of your personal information
Akiya implements specific measures to safeguard your Personal Information and minimize the risk of unauthorized access, including the use of industry-standard technologies and practices. However, it’s important to note that absolute security cannot be guaranteed. Various factors, such as unauthorized entry, hardware or software failures, among others, could potentially compromise the security of user information. Please be aware that no security system is flawless, and therefore, your use of the Site carries inherent risks.
In the event of a security breach that could pose a significant risk to you, we will make efforts to notify you through email, phone, physical mail, or a notification on your Site account page. Your consent to receive such notifications electronically is provided as per our Terms, except where prohibited by applicable law. If you wish to receive a written notice of a security breach or have any inquiries regarding the security of the Site, please contact us at contact@akiya.se.
Additionally, to enhance your privacy and security, your Site account is password-protected. It is imperative that you take steps to prevent unauthorized access to your account and Personal Information. This includes choosing and safeguarding your password appropriately, as well as limiting access to your computer, device, and browser by signing out after you have completed your account-related activities.
Information collected from children and teenagers
We do not intentionally gather or request personal information from individuals under the age of 16. If you are under 16, kindly refrain from attempting to register for the Site or sharing any personal information about yourself with us. If we become aware that we have obtained personal information from a child under the age of 16, we will promptly remove that information. If you suspect that a child under 16 may have submitted personal information to us, please get in touch with us at contact@akiya.se.
Contact information
If further questions arise regarding the Privacy policy, Terms of Service or other topics, feel free to contact us at contact@akiya.se.